Terms of Service

1. Credits and refunds

Credits are delivered immediately and are consumed as you generate. A one-time credit pack can be submitted for a refund within 14 days of payment — typically approved when the credits are unused, you were charged twice, or a payment succeeded but the credits never arrived. Credits that have already been spent are normally not refunded. Full details, including subscriptions and defective generations, are in our Refund Policy.

2. One-time credits and subscriptions

tekso sells credits as one-time purchases and offers optional monthly subscriptions. One-time credits do not recur; subscriptions renew on their billing cycle until cancelled. By purchasing, you agree to the applicable pricing and billing terms shown at checkout.

3. Credits never expire

Credits you purchase do not expire. You can use them at any time, with no deadlines or expiry dates.

4. Ownership and license for AI-generated images

As between you and tekso, tekso does not claim ownership of the prompts you provide. Subject to your continued compliance with these terms and payment of applicable fees, tekso grants you a personal, worldwide, non-exclusive, revocable license to use the images generated for you for both personal purposes and to display them in connection with your own business (for example, in real-estate or interior-design marketing), provided such use complies with our Acceptable Use Policy.

Important: AI-generated images may resemble pre-existing works or contain elements that belong to third parties. tekso does not guarantee that any generated image is free from third-party intellectual-property claims, and we make no warranty as to the “IP cleanliness” of the output. You are solely responsible for evaluating whether your use of a generated image infringes any third-party rights, and you assume all risk and liability arising from your use, including any commercial use.

5. We are not responsible for AI output quality

tekso generates images using artificial intelligence. We do not guarantee the accuracy, quality, or suitability of any generated output, and we are not liable for how the results look or are used.

6. User conduct and breach consequences

You agree not to use tekso to create, upload, or distribute content that violates our Acceptable Use Policy, infringes any law or the rights of others, circumvents payments or rate limits, or attempts to disrupt the service. If you breach these terms, we may, at our sole discretion: suspend or terminate your account, revoke unused credits, remove offending content, and, where applicable, report unlawful activity (including CSAM) to the relevant authorities. We may also pursue legal remedies for harm you cause to us or others.

7. Governing law and dispute resolution

These terms are governed by the laws of the State of [jurisdiction], United States, without regard to its conflict-of-laws principles. Any dispute, controversy, or claim arising out of or relating to these terms, including their formation, validity, breach, or termination, shall be resolved by binding arbitration administered in the State of [jurisdiction], United States, in accordance with the applicable commercial arbitration rules then in effect, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction located in the State of [jurisdiction]. You agree that any proceedings will be conducted on an individual basis, and you waive the right to participate in a class action or class-wide arbitration.

8. Contact

Questions about these terms? Email support@tekso.org.